Give the Gift of Choice Redeem your Rewards points for e-gift cards and surprise the ones you care about with the freedom to choose what they love. Lottie file Anniversary Lottie file Birthday Lottie file Surprise Lottie file Festival Rewards That Match Your LifestyleExchange your Rewards points for gift cards, and curated selections available in the SIB Retail App. Explore Now Get Instant Value with Rewards Points to CashConvert your Rewards points into cash and have the amount credited to your SIB account. Give Back with WooW AlkhairSupport vital causes across the Kingdom by donating your rewards points to those who need them most. Your Lifestyle,Elevated Turn everyday banking into extraordinary rewards. Desktop Image Mobile Image Qitaf Points Convert your Rewards points to Qitaf and enjoy dining, shopping, and lifestyle experiences across the Kingdom. Desktop Image Mobile Image Travel Rewards Redeem your Rewards points for Saudia AlFursan miles and make every journey more rewarding. Spend, Earn, and Redeem with our Rewards Program Ways to Earn Points Start your journey with our Rewards ProgramJoin in just a few easy stepsLog in to Retail App or Retail OnlineGo to the Loyalty tabReview and accept the Terms & ConditionsStart earning rewards points instantly Log In Open An Account Frequently Asked Questions Who is eligible to join the Rewards Program? All individuals who meet the eligibility requirements and hold an active Personal Account are eligible to enroll and start earning points upon registration, subject to the Terms and Conditions. How do I earn Rewards points? You can earn Rewards points through eligible banking products and transactions. For full details, please refer to the Rewards Program Guide. Do Rewards points expire? Your Rewards points expire at the end of the third calendar year after the year in which they were earned. For example, points earned in 2024 will expire on December 31, 2027. How can I track and redeem my Rewards points? You can view your Rewards points balance anytime through the SIB Retail App or SIB Retail Online under the Loyalty tab. From there, you can redeem points instantly for miles, e-gift cards, cash, charitable donations, and more. Where can I review my redemption history? Log in to SIB Retail App or SIB Retail Online, and check your history under the Loyalty tab. Are delivery and transportation costs for Rewards items covered? Yes. All Rewards items are delivered to you free of charge. The Rewards item I received is incorrect or damaged. What should I do? If your item arrives incorrect or damaged, do not sign the delivery receipt and contact SIB immediately at 8001248000. Can I cancel my redemption request? No. Redemption requests cannot be cancelled once submitted. Get the Most Out of the Rewards Program Explore detailed guides to make the most of your experience. Learn how to earn, redeem, and enjoy your rewards with confidence. Program Guide Document Download E-Voucher Points Redemption Document Download Program Terms & Conditions Document Download We’re Always Within Reach Stay connected to your banking, through our customer care team, digital channels, and branches everywhere. Customer Care Submit inquiries, raise complaints, and access support anytime. Branches & ATMs Easily locate branches and ATMs wherever you are. E-Banking Services Bank smarter and faster with our secure digital platforms.