Overview POS terminals enable merchants to accept approved electronic cards, including mada, Visa, MasterCard, AMEX, and international cards. Transactions are settled quickly and securely to the merchant’s Saudi Investment Bank account, with statements available through Corporate Internet Banking. Features & Benefits Dedicated Relationship Manager Enjoy personalized, best-in-class service with a dedicated manager to ensure smooth operations and quick issue resolution Rapid Settlement & Acceptance Accept a wide range of debit and credit cards with processed amounts deposited into your account within the same day for superior cash flow. Complete Device Solutions Access all types of modern POS devices with full on-site installation within 24 hours and staff training and after-sales support Kingdom-Wide Maintenance We handle all terminal maintenance and supplies, backed by extensive field support available throughout the Kingdom. Security & Compliance Ensure secure trading with free PCI Compliance assessments and specialized training to keep your transactions safe. 24/7 Connectivity & Support Get internet access for smooth reconciliations and online banking, backed by a round-the-clock toll-free helpline (800 124 8000) Complimentary POS Services InstallationGet your POS terminal professionally installed at no extra cost, so you can start accepting payments hassle-free.Preventative MaintenanceBenefit from regular maintenance services that ensure your POS terminals remain reliable and always in top working condition.SIM Card for GPRS terminalsReceive a complimentary SIM card with your GPRS-enabled POS, keeping your business connected and transactions seamless. Accept Payments Seamlessly Modern banking that makes life simpler and more rewarding Visa Spend globally with full digital control and exclusive travel perks. Mada Earn cashback, enjoy flexible payments, and get rewards for your lifestyle. Mastercard Access your money instantly with secure, everyday payments worldwide. AMEX Manage your budget easily with reloadable cards, instant use, and safe transactions. Eligibility Criteria Documents Required How to Apply All types of retailers whom selling the goods and services as the terminal will be linked to the merchant account in Saudi Investment bank. View full Terms & Conditions Sign the POS service agreement Copy of CR Copy of merchant ID View full Terms & Conditions Visit a SIB Branch Head to your nearest SAIB branch to begin the POS enrollment process. You can also book an appointment online to save time. Sign the POS Agreement Complete and sign the POS service agreement in-branch to formalize your request. Provide Required Documents Submit your Commercial Registration (CR) and the merchant’s National ID for identity and business verification. Receive & Install Your POS Device Once approved, your POS terminal will be provided (e.g. mPOS or traditional POS) and can be installed—typically within one business day. View full Terms & Conditions Frequently Asked Questions Does the merchant need to open an account with The Saudi Investment Bank? Yes. The POS must be linked to the merchant’s Saudi Investment Bank account. Which cards does the POS machine accept? MasterCard How long does POS installation take? The POS machine is installed within one business day after approval. What are the charges for SAIB POS? There are no fees for installation, monthly service, or maintenance. How can I apply for a POS machine? Complete the POS request form and visit one of the bank’s branches. We’re Always Within Reach Stay connected to your banking, through our customer care team, digital channels, and branches everywhere. Customer Care Submit inquiries, raise complaints, and access support anytime. /customer-care Corporate Offices Explore our corporate head-quarters and regional offices across the Kingdom. /corporate-offices E-Banking Services Bank smarter and faster with our secure digital platforms. /personal/e-banking-services